Delivery & Returns

We ship worldwide. Once your order has been shipped you will receive an email confirmation of your shipping details and a tracking number. All delivery times are based on working days. Please allow 1 working day for dispatch.

- UK - Royal Mail Signed For (2-3 days) - £3.95

- Europe - Royal Mail International Tracked & Signed (4-6 days) - £6.95

- World - Royal Mail International Tracked & Signed (6-8 days) - £8.95

EXTENDED CHRISTMAS RETURNS

Items purchased between November 10, 2024 - December 18, 2024 can be returned until January 31, 2025 for an exchange or refund.

Returns & Exchanges

If you are not completely satisfied with your product, simply return the unused product(s) in its original packaging within 30 days of delivery for a full refund. Unless there is a fault with the product, return shipping costs are for the returning party. Make sure to include contact information with the return. We advise using a tracked service.

Return address:

Baxter&Baxter - Returns
Flat 1, Quay Point, Station Road
Woodbridge, Suffolk, IP12 4AW
United Kingdom

If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Baxter&Baxter is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer.

If you would like to exchange your order, email us telling us you will send back the product and the product/size you wish to receive in exchange.

Please note, custom-sized products cannot be refunded. We offer an adjustment service to ensure the perfect fit is achieved.